Best Health Insurance Companies in USA
Which are the best health insurance companies in the United States? It’s hard to know how to even begin sorting through the multiple options when your employer offers a choice of health plans, or you need to select a private health insurance policy.
We’ve done some of the legwork for you by examining which health insurance companies in the U.S. are ranked highest on such factors as prevention, treatment, and customer satisfaction. We selected nine companies with a wide range of available products, including national providers and a few highly-rated regional companies.
To find the best policies for you and your family, you can enter your zip code and other information at the companies’ websites. You will be directed to the policies available in your area that are appropriate for your circumstances, at which point you can compare local physician, hospital, and pharmacy choices. You can also find the combination of premium, deductible, and other out-of-pocket expenses that is the best option for you.
Best Health Insurance Companies
– Best for Medicare Advantage: Aetna
– Best for Nationwide Coverage: Blue Cross Blue Shield
– Best for Global Coverage: Cigna
– Best for Umbrella Coverage: Humana
– Best for HMOs: Kaiser Foundation Health Plan
– Best for the Tech Savvy: United Healthcare
– Best for the Midwest: HealthPartners
– Best for New England: Harvard Pilgrim
– Best for New York: Capital District Physicians’ Health Plan
BEST HEALTH INSURANCE COMPANIES
An impressive 36 Aetna Medicare Advantage plans sold in 30 states, plus the District of Columbia, received top NCQA ratings (4.0 or greater) in 2021, with Connecticut and Maine being standouts.1 In 2020, Aetna Medicare Advantage Prescription Drug plans were made available in 264 new counties across the country, providing millions more Medicare beneficiaries access to an Aetna plan.2
The insurer also sells Medicare supplement plans (Medigap) in all 50 states. In addition to these, they also offer a combination dental, vision, and hearing supplemental Medicare product in many states.
In the private arena, Aetna is a large provider of employer-based health insurance. A total of five Aetna plans serving Iowa, Pennsylvania, Wisconsin, and Rhode Island made the top NCQA ranks in 2021, and the 2021 J.D. Power U.S. Commercial Health Plan Study ranked Aetna plans second-highest in Ohio, Maryland, and Virginia.13 In addition, Aetna’s pricing seems to be lower than many competitors’ pricing.
In November 2018, Aetna became part of CVS Health Company, and synergies between the two are beginning to emerge. For example, Aetna medical plan subscribers with high blood pressure can get a free home monitor at CVS. Chronic disease monitoring may also be available at CVS stores.
BEST FOR NATIONWIDE COVERAGE
Blue Cross Blue Shield
One out of three Americans has health coverage from Blue Cross Blue Shield. The names on various state plans include Anthem, CareFirst, Highmark, Independence, and Wellmark, but the 35 independent and locally operated Blue Cross Blue Shield companies open doors in all 50 states, Washington D.C., and Puerto Rico. Nationwide, more than 1.7 million doctors and hospitals contract with Blue Cross Blue Shield companies—more than any other insurer, according to the company.
In 2021, 57 Blue Cross Blue Shield company plans earned moderate to high ratings from NCQA based on clinical quality and member satisfaction.1 In 2019, many Anthem plans—including some with lower overall ratings—scored impressively in areas related to customer satisfaction.4 Blue Cross Blue Shield offers employer insurance, individual policies on healthcare.gov, and a variety of Medicare plans (Medigap, Prescription Drugs Part D, and Medicare Advantage).
BEST FOR GLOBAL COVERAGE
It’s not surprising that a company that sells a product called Global Health Advantage would lead our list for international coverage. This global health service company has 17 million medical customers worldwide served by a global network of 1.5 million healthcare professionals with access to doctors in 30+ countries.
It has more than 70,000 employees. Cigna followed on the heels of Aetna and CVS Health in 2018 by partnering with Express Scripts, the nation’s largest pharmacy benefit manager, in a deal aimed at lowering costs and improving care.
In the U.S., six Cigna plans received a four-star rating in 2021.1 However, Cigna was a top performer in customer satisfaction in Illinois/Indiana, Virginia, New Jersey, and Ohio in the 2021 U.S. Commercial Member Health Plan Study by J.D. Power, it was ranked among the worst in its industry for member satisfaction by the American Customer Satisfaction Index (ACSI) in 2020
Cigna sells medical plans in 13 states and dental plans in all 50, plus D.C. It sells individual plans on healthcare.gov in 313 counties across 13 states. Cigna also expanded its Medicare Advantage plans in 2021 to reach a total of 477 counties across 26 states (plus D.C.), adding coverage in three new states for 2022.
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